This web site is owned and operated by The Smith Group.
Our mailing address is:
1119 Sandstone Rd.
Greensburg, Pa. 15601
The Smith Group ("smith communications group" or "we" or "us") use this web site to generate leads and to increase awareness and interest in products. In order to use this Web site, you must first complete the quote request form. This information is required to generate a real-time fiber ethernet quote for you. The information that we gather comprises of your name, your business name, your installation phone number, your contact phone number, your email address, and the physical installation address of the service location. This information is used by certified smithcommgroup.com consultants to both contact you and to assist you with the decision-making process, outlining the strengths and weaknesses of each carrier that appears in your real-time quote. If you do not wish to be contacted, you can make your wishes known on Step 2 of the quote request form (Select the "Window Shopper" option in the contact preference section).
You will have the option to provide optional contact information (such as cell phone number, additional contact numbers, and comments about your situation) to us; we encourage you to submit this information so we can provide you a more personalized experience on our site.
Once you submit your information, you will receive an email thanking you for your quote request. This email will contain a link that will make it possible for you to view your quote at a later time and/or request additional contact from members of our sales team. No additional email correspondences will be sent to you once you receive the initial "Thank You" message.
If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and physical address). Financial information (such as credit card number, expiration date) is NOT required to purchase services, as that will take place later through written (hard-copy) credit approval forms.
We use the information we collect on the order form to fulfill your orders. Before we submit any order to a carrier, we will use this information to contact you so that we can make sure your paperwork is completed accurately.
smithcommgroup will not transmit your information to any of our telecom partners until you are ready to sign paperwork and enter into a service contract. The only information that may be transmitted to our telecom partners prior to you signing paperwork is your address and installation phone number which is used solely for quoting purposes. This information will not be shared, sold, rented, or traded with third parties for their promotional purposes.
Email / Phone Solicitation
smithcommgroup or its business partners will communicate with you according to the Contact Preference you enter in Step 2 of our online quoting process. The contact methods include email and phone solicitation. These communications are for the intended benefit of our visitors and do not come with any commitment to buy anything from smithcommgroup.com.
In the welcome letter that you will receive from smithcommgroup.com when you create your first quote you will see an "unsubscribe" link at the bottom which will allow you to opt-out of any future communications with smithcommgroup.
Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing the Sales Rep (their contact information is found on the "Thank You" email you received when you generated your first quote) or by contacting us by telephone or postal mail at the contact information listed below.
If you post a testimonial on this Web site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of this site, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in a testimonial.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our Web site, you can send email us at firstname.lastname@example.org
Changes in this Privacy Statement
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.